At Rubyra, we ensure that every order is carefully packed and shipped with proper safety and quality checks.
1. Order Processing Time
All orders are processed after order confirmation and payment verification.
Customized or made-to-order jewellery may require additional processing time depending on the design and production process.
2. Shipping Timeline
Ready products are usually shipped within the estimated delivery timeline shared at the time of order.
Delivery time may vary depending on the customer's location, courier service, and product availability.
3. Shipping Charges
Shipping charges, if applicable, will be informed before order confirmation.
Any taxes, customs duties, or additional charges applicable for international shipping shall be borne by the customer.
4. Delivery & Responsibility
Once the order is shipped, tracking details will be shared with the customer.
Rubyra is not responsible for delays caused by courier companies, customs clearance, natural events, or incorrect delivery details provided by the customer.
